Dolomiti Express (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Company Information
Company Name: Dolomiti Express
Country of Registration: Italy
Contact Email: info@dolomiti-express.com
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our website or services, including:
- Full name
- Email address
- Phone number
This information is collected when you:
- Submit a contact form
- Submit a booking/order form
We may also automatically collect certain technical information, such as:
- IP address
- browser type
- device information
- access times
3. How We Use Your Information
We use the information we collect to:
- process and manage service bookings
- respond to inquiries
- provide customer support
- improve our website and services
- comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal data depends on the information collected and the context. We process data because:
- it is necessary to perform a contract
- you have given consent
- we have legitimate business interests
- we must comply with legal requirements
5. Payments
Payments are processed via PayPal. We do not store or process payment card details on our servers. Payment information is handled directly by PayPal according to their privacy policy.
6. Data Sharing
We do not sell or rent your personal data. We may share information only when necessary with:
- payment processors
- service providers assisting in operations
- authorities if required by law
7. Data Retention
We retain personal information only as long as necessary to:
- fulfill the purposes outlined in this policy
- comply with legal obligations
- resolve disputes
- enforce agreements
8. Your Data Protection Rights (GDPR)
If you are a resident of the EU, you have the right to:
- access your personal data
- correct inaccurate data
- request deletion
- restrict processing
- object to processing
- data portability
To exercise any rights, contact us at:
info@dolomiti-express.com
9. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze usage, and improve functionality. You can control cookies through your browser settings.
10. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information. However, no method of transmission over the Internet is 100% secure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions or concerns about this Privacy Policy, you may contact us at:
Dolomiti Express
Email: info@dolomiti-express.com
By using our website, you consent to this Privacy Policy.